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FREQUENTLY ASKED QUESTIONS

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Everything you need to know about our products, shipping, and subscriptions.

PRODUCTS & INGREDIENTS
Yes. Every batch is tested by an independent, accredited laboratory for purity, potency, and contaminants before it ships. We make these results available on request.
All Neurovitality formulas are non-GMO verified. Most are free from major allergens including gluten, soy, and dairy — check each individual product page for full allergen information.
Store in a cool, dry place away from direct sunlight. Refrigeration is not required for most products unless specified on the label.
SHIPPING & ORDERS
Most orders ship within 1–2 business days. Standard shipping takes 3–5 business days. Expedited options are available at checkout.
Yes — free standard shipping on all orders, no minimum required.
We process orders quickly. Contact us within 2 hours of placing your order and we'll do our best to accommodate changes. Once an order ships it cannot be modified.
SUBSCRIPTIONS
Subscribe to any product and save 15% on every order. Your order is automatically placed on your chosen schedule (every 30, 60, or 90 days) with free shipping included.
Yes — pause, skip, or cancel anytime from your account dashboard with no fees or penalties.
RETURNS & REFUNDS
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase for any reason, contact us and we'll make it right — refund or replacement, no questions asked.
Contact our support team with your order number and reason for return. We'll send you a prepaid return label within 1 business day.

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